Click on the icon for iCoordinator Desktop Application to start up the app. Depending on your choices during the installation of the program you can find the icon in the Start menu or at the Desktop (in older Windows operating systems). In newer Windows 8 and 10 you can also (depending on your choices) find the icon among the other apps (in Tiles). In Mac OS X you will very likely find the icon under Applications.

NOTE: First start up you have to fill in your login credentials (Username and Password) in the window that shows. After that iCoordinator Desktop will autostart together with your operating system. It will also check for new updates by itself during start up, and update if there is any new version available.

NOTE: The first time you start up the app it will sync with your portal and workspaces automatically. This can take some time depending on how much portal data you got access to.

You can choose what you want to synchronize by using the function Desktop sync on/off. You find it if you log in through your web browser and browse to the document area. Then you can toggle on/off for folders and files and choose if the data will be synchronized or not. Remember that it could take a while for the files and folders to disappear or show up. Also the default setting for sync is on from the start.

After the start-up of iCoordinator Desktop you can see an icon that shows the status. A green tick says that everything is synced. Yellow arrows tells you that data is being synchronized. If you hover over the icon you can see some information about files and folders being synchronized. A red cross tells you that it is some kind of problem to sync. Try to click on Sync now to make a re-synchronization and wait a while until the green tick stays. Often that or a restart will solve the problem.

NOTE: If you don’t see the icon down in the system tray in Windows, maybe you have to click on the arrow for “Hidden icons” in the notification area to see it. Depending on your settings this behavior can differ between computers.

IMPORTANT: Never move (unless you are using the function “Change sync folder”) or rename the local sync folder “iCoordinator”! It will default be located under "C:/Users/<username>/" and has to be named iCoordinator for the Desktop client to work properly.