Designtech value the Customer’s and the End User’s privacy and is dedicated to protect information about the Customer and the End User. Designtech will log the usage by the Customer and the End User of the Designtech Product(s) in accordance with the Section “Consent to Use of Data” in the terms and conditions, in addition, the Customer’s and the End User’s privacy will be respected.
Designtech reserves the right to email the Customer and the End Users, when the Designtech Product is delivered as a Software as a Service (SaaS), with technically related, product related, and marketing related information. Each individual End User has the posibility to opt-in/opt-out, this is done by sending an email to email@example.com with the subject line “Opt-out” in the email. Once one has opted out from receiving marketing and promotional materials, Designtech will not send any additional materials other than those required by Designtech’s agreement with the Customer.
Personally Identifiable Information
When the Customer register an End User to Designtech’s Product(s), the Customer must complete a registration form that requires the Customer to provide Personal Information (including, without limitation, the End User’s name and email address).
Announcement Email Information
From time to time Designtech provide information about its products to the Customer and/or End Users in the form of email. Announcement Emails will be emailed directly to the address that the Customer and/or the End User provides when registering, or in the event where the registration has been done by an administrator. The individual End User can opt-out by sending an email to firstname.lastname@example.org with subject line as
“Opt-out” in the email.
Designtech may place email links and/or forms on Designtech’s Website to allow the Customer and/or the End User to contact Designtech directly. The Personal Information provided in these links and forms is used to respond directly to the questions or comments. Designtech may also file the comments to improve the quality of the website, products, or process, or review and discard the Personal Information. All information, other than the Personal Information that is sent to Designtech using these email links or forms, will not be considered or treated as confidential information. Do not send Designtech any information, ideas, suggestions, proposals, or comments that you consider confidential or that you want to be treated as confidential.
Use of Your Personally Identifiable Information
Designtech use Personal Information to respond to the Cusomter’s and/or the End User’s inquiries, improve Designtech’s marketing and promotional efforts, to analyze Licensed Software and service offers, and to customize services and Licensed Software(s). Designtech may use Personal Information to deliver information to the Customer and/or the End User and to contact the same regarding administrative notices. Designtech may also use Personal Information to resolve disputes and troubleshoot problems.
Designtech may use additional information not considered Personally Identifiable to analyze and improve troubleshooting techniques and responses, and to improve the value of Licensed Software(s) and services provided by Designtech or third parties.
If the email address provided to Designtech is an email address that the Customer and/or the End User access via a wireless device, the Customer and/or the End User understand that the wireless carrier's standard rates apply to these messages, and that the Customer and/or the End User may elect to not receive such messages. The Customer and/or the End User has the right to opt-out from such messages using Designtech’s opt-out policy, refer to separate Section below. The Customer and/or the End User also represent that the wireless device is used by its owner or authorized user, on which the messages may be received, and that the Customer and/or the End User understand and are authorized to approve the applicable charges.
Contained within our website is tracking code provided by Lead Forensics. This code enables Lead Forensics to track activity on the business section of our website and provide Designtech Solutions with information on the IP address of the requesting computer (this data is not anonymised), the date and duration of the user’s visit, and the web pages which the user visits. The Lead Forensics tool uses IP tracking for identifying businesses and is not the same as cookies. The Lead Forensics tracking code complies with the data protection act because it only provides information that is readily available in the public domain. It does not, and cannot, provide individual, personal or sensitive data regarding who has visited our website. It provides information on what company has visited our website by identifying them from their IP address. This data may be used by us to contact the business about their experience or for marketing purposes. We will not pass this data to third parties for any reason. More information can be found at www.leadforensics.com.
Designtech may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to prevent injury or property damage. Designtech will usually attempt to notify the Customer and/or the End User when Designtech is making such a disclosure, but Designtech may not do so in an emergency or when Designtech is prohibited by law or court order from giving such notice.
Information Sharing and Third Party Service Partners
Designtech does not rent, sell, or share personal information about the Customer and/or End User with other people or non-affiliated companies without the Customer’s and/or the End User’s prior consent or unless Designtech has a good faith belief that access, use, preservation, or disclosure is reasonably necessary to (a) satisfy any law, regulation, legal process or enforceable governmental request, (b) enforce any applicable Terms of Service (including investigation of potential violations thereof), or (c) detect, prevent or otherwise address fraud, security, or technical issues.
Designtech may provide services for the Licensed Software through contractual arrangements with affiliates, service providers, partners and other third parties ("Service Partners"). Designtech and its Service Partners use Personal Information to operate and deliver their products and services. Unless otherwise agreed by the Customer and/or the End User in a separate agreement, Designtech's Service Partners may not use any Personal Information to inform the Customer and/or the End User of other products or services available from those Service Providers.
Designtech allows the Customer and/or the End User to opt out of Designtech’s use of the Customer’s and/or the End User’s Personal Information for purposes other than the purpose for which it was provided. This includes, by way of example, marketing and promotional mailings relating to Designtech products and services. In order to opt-out, send an email to email@example.com with subject line as “Opt-out” in the email. Once Designtech has received the opt-out email from receiving marketing and promotional materials, Designtech will not send any additional materials other than those required by Designtech’s service agreement with the Customer.
Access and Integrity of Stored Personal Information
The Personal Information the Customer and/or the End User provide to Designtech during registration of the Licensed Software is shown directly in the Licensed Software’s settings. The Cusomter and/or the End User can help Designtech maintain the accuracy of such information by updating the Licensed Software settings any time the Customer’s and/or the End User’s Personal Information changes. In the event where the Customer and/or End User wish to actively delete the Personal Information that has been provided to Designtech, subject to the Customer’s and/or the End User’s understanding that certain deletions may affect Designtech’s ability to provide the Designtech services the Customer and/or the End User has requested, please contact Designtech.
If the Customer and/or the End User has any questions or complaints regarding how Designtech is handling Personal Information under this Policy or generally about the implementation of the principles of this policy, Designtech encourage the Customer and/or the End User to contact Designtech directly.